A CD key is the serial number or product code which is a combination of letters and numbers that activates a product, normally found on a sticker inside the game’s case or printed on the game’s quick reference card. CD keys you purchase are used to register and activate that specific game. Depending on the product, we provide this in the form of a scan of the code or the actual code in text format.
Having a registered account is not necessary to buy on Vbrae.com. You can choose any product you wish to purchase and just go through our checkout process.
In order to register an account on Vbrae.com, you have to click the Sign up button and enter your email address and password. As an alternative way of signing up, you can use your Facebook, Google+ or LinkedIn account,Twitter
You can contact our Customer Support by clicking here. Please avoid creating multiple tickets regarding the same issue, and keep in mind that every message resets the ticket waiting time delaying our response. Therefore, submitting multiple messages without our reply is not recommended, as this will most likely extend the response time.
If you have a specific problem with the product you have purchased, please use create a ticket.
Alternatively, you can reach us at support@vbrae.com
Our unique CD key delivery system allows for instant and automatic allocation of CD keys. Once the customer makes payment and passes any fraud checks the CD key will be made available on their vbrae.com account and sent to their email account. This enables our customers to experience fast and efficient self-service any time of the day.
Except Argentina key they are not instant delivery.
What payment methods do you support? We support a wide range of payment methods, so you can select the option that works best for you. You can choose from:
Yes, we only use secure payment platforms. If you are paying with a credit or debit card, you have the option to pay securely through PayPal or using stripe payment platform. Vbrae doesn’t see or store your credit card information. Only the payment services we use can see your credit card information which is necessary for them to process the payment. All pages where you are required to enter your personal or credit card information are secured.
If the key says “already redeemed? Please forward a request to our customer service or open a ticket and we will respond this within 24 hours. You may need to have evidence ready when requesting our help with the keys. It would be Date/Time when the key was redeemed.
Primary accounts only stops working if the other person is not following the instructions they have been provided. Kindley contact us for this issue.
Secondary has this issue where for example the primary is from USA, and you as secondary is from Europe. The account needs to be verified by your ip to proceed.
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