VBRAE.COM - Frequently Ask Question
F.A.Q

General

A CD key is the serial number or product code which is a combination of letters and numbers that activates a product, normally found on a sticker inside the game’s case or printed on the game’s quick reference card. CD keys you purchase are used to register and activate that specific game. Depending on the product, we provide this in the form of a scan of the code or the actual code in text format.

Having a registered account is a must to buy on Vbrae.com.

In order to register an account on Vbrae.com, you have to click the Create Account button and enter your email address and password. You can also select one of the social media sign up methods.

First you need to create a new account. Click on "Add listing" This screen below will show finally verify your ID.

The process is automatic and is processed by Zignsec Security. Once done you will be able to list your items.

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To use paypal you will need to apply for a ID verification to become verified. Or you can simply checkout with "stripe payments" to unlock this payment method.

You can add any specific game offer to your wishlist by entering the game's description page and clicking on the heart icon (add to wishlist) located next to the product title. Here you can choose to get notifications on a price or just when the game is listed. If done correctly, the game will be listed in your profile under https://vbrae.com/dash/wishlist and in the Dashboard.

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You can follow your top sellers, and when they list a new game you will get a notifcation about the game so you can easily be first and purchase it.

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When purchasing you are always coverd by our guarantee to get the key working. If you have any issues with your purchase we remind you to use the chat function and solve it directly with the sellers.

Keep in mind if you report a seller you need to have proofs ready to show us, Time/Date/account.

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PRODUCT KEYS & DELIVERY

We use Auto delivery and Manually Delivery, A = Auto Delivery, you will have the key right after your payment is approved! M= Manually Delivery

Key will be available within 24 hours.

Already delivered products keys cannot be returned. This is also mentioned in our terms and condition.

Yes, products restricted to the EU region can be activated in UK aswell.

SELLERS

All listning fee is 10%+0,35€ Payment fees.

You can edit, change, renew, add product keys without any fees.

We take a small fee for withdrawal of 2%.

We use an API for adding the games. Simply type a game. Click on the game to open the listing.

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Select if the Game Is Auto Delivery or Manually Delivery!

Set correct region and add your keys (If you sell as Auto Delivery) Once your done proceed.

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Add price and you will see how much you will get when item is sold. Finally Press Add Listing to add your item.

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We use a rating system.

When you have been rated the money is available for you to withdraw.

If no ratings is recieved the auto system does "Auto Rating" after 24 hours.

Withdrawal can be done with Paypal - Banktransfer - Bitcoin.

We usually try to process all withdrawals within 48 hours.

If you whant your money super fast, we recommend ticking "Instant Payout" which will process your payout first in line instead of waiting.

Yes you can use the wallet to pay for items/Games.

If you feel that its a misstake then kindly report the problem to us so we will be notified about the situation.