Payment

I got charged but the order is canceled

If you were charged, and the order got canceled immediately, it means the funds are frozen by the payment provider and most likely will return to your account soon.

If this takes too long, please provide details about the transaction and the order number.

Should the problem persist for several orders in a row, please consider clearing cache and cookies, changing the browser, or using a different payment method.

As the last resort, contacting your payment provider might resolve the issue.

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Si vous avez encore une question, vous pouvez soumettre une demande d'assistance ici. Contactez le support

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