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Microsoft System Center Service Manager Server:
- IT service management (ITSM) tool for managing service requests, incidents, and problems within your IT infrastructure.
- Can be integrated with VMM to manage service requests related to virtual machines, like provisioning or troubleshooting.
- Provides features for tracking incidents, approvals, and workflows for IT service management.
Together:
- VMM manages the technical aspects of virtual machines.
- Service Manager provides a framework for managing service requests and incidents related to those virtual machines.
Here are some resources for further reading:
- System Center Virtual Machine Manager: https://learn.microsoft.com/en-us/system-center/vmm/whats-new-in-vmm?view=sc-vmm-2022
- What's new in System Center Virtual Machine Manager: https://learn.microsoft.com/en-us/system-center/vmm/whats-new-in-vmm?view=sc-vmm-2022
- Install Service Manager on virtual machines: https://learn.microsoft.com/en-us/system-center/scsm/install-sm-vms?view=sc-sm-2022
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